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Medical Assistant/Relations Associate - 309 W 23rd St - Full Time

The Mount Sinai Health System New York, NY
medical medical assistant assistant relations medical health manager education patient care medical assistant assistant referrals patients
June 29, 2023
The Mount Sinai Health System
New York, NY
FULL_TIME

Strength Through Diversity



Ground breaking science. Advancing medicine. Healing made personal.



Job Title: Medical Assistant/Relations Associate - 309 W 23rd St - Full Time



The Medical Assistant Relations Associate is responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). In addition, provides clerical support necessary for efficient and effective functioning of the office.



Roles & Responsibilities:




  1. Performs EKGs as ordered by the physician



  2. Performs lab testing as ordered by the physician



  3. Performs PFT as ordered by the physician



  4. Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated



  5. Performs quality controls



  6. Ensures that the patient referrals are completed and forwarded appropriately



  7. Documents appropriately any treatment



  8. Documents any telephone contact with the patient



  9. Documents in the lab accession log and outside medical testing log as per established procedure



  10. Adheres to universal precautions and OSHA Regulations



  11. Maintains examination rooms and medical areas in a clean and orderly fashion



  12. Registers and transacts patients promptly and accurately using current computer system



  13. Updates pertinent patient information, including medical insurance coverage and eligibility



  14. Ensures that all patients’ names appear on daily ledger sheets



  15. Schedules patient appointments



  16. Retrieves and files medical reports/lab results



  17. Processes HMO referrals as requested by Physician, Practice Management, and patients



  18. Communicates to Physician all patient emergencies



  19. Answers telephones with name and Beth Israel Medical Group office location



  20. Takes messages to ensure follow-up on all calls



  21. Scans paperwork into the EMR in a timely fashion



  22. Balances ledger sheets and accounts for all monies received



  23. Has accountability for all aspects of the cash box and the contents within. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed



  24. Provides information to other departments as requested



  25. Provides assistance with uncovered shifts



  26. Confirms appointments



  27. Notifies Practice Manager or Office Manager of any problems in the office



  28. Notifies Practice Manager or Office Manager when office supplies are needed



  29. Calls insurance companies to verify coverage and eligibility



  30. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.





Requirements:




  1. High school diploma or general education diploma (GED).



  2. Certification as a Medical Assistant with CMA or RMA certificate Required.





Strength Through Diversity



The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:




  • Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential



  • Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination



  • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers





We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care.



Explore more about this opportunity and how you can help us write a new chapter in our history!



Who We Are



Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.



Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.



The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status.



EOE including Veterans and Disabled


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