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Retail sales associate

AutoZone Paintsville, Kentucky
retail retail sales retail sales associate sales sales associate customer service sales procedures store merchandise senior retail retail sales
April 11, 2024
AutoZone
Paintsville, Kentucky
FULL_TIME

AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience.


While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.


Position Responsibilities


Provides WOW! Customer Service


Ensures assigned store tasks are completed in a timely manner on assigned shift


Operates cash registers and follows established cash handling procedures


Follows company policies and loss prevention procedures


Maintains a safe working environment including PPE (Personal Protective Equipment)


Maintains store appearance and merchandising standards as directed


Ensures that merchandise is restocked and placed in their respective areas


Utilizes ZNET to help customers locate merchandise or find suitable alternatives


Maintains product knowledge and current promotions through AutoZone systems and information sources


Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs


Utilizes OBDII to read codes from customer’s automobiles


Ability to diagnose automobile problems and recommend solutions


Communicates with managers regarding customer concerns and employee matters


Actively engaged in developing more effective customer service skills


Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations


Position Requirements


High School diploma or equivalent


Basic knowledge of automotive parts is required


Excellent communication and decision making skills


Ability to lift, load, and deliver merchandise


Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts


Benefits at AutoZone


AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.


Some of these benefits include :


Competitive pay and paid time off


Unrivaled company culture


Medical, dental, vision, life, and short- and long-term disability insurance options



Exclusive Discounts and Perks, including AutoZone In-store discount


401(k) with Company match and Stock Purchase Plan


AutoZoners Living Well Program for mental and physical health


Opportunities for career growth and tuition reimbursement


Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ.


Learn more about all that AutoZone has to offer at careers.autozone.com


An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.


autozone.com / candidateresources


Please note : We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team


Last updated : 2024-04-11


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