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Specialist - Internal Communications

Shelby County Schools Memphis, Tennessee
communications communications communication media team schools news social media events administrative education director writes
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December 2, 2022
Shelby County Schools
Memphis, Tennessee
Purpose and Scope

Works under the general direction of the Director-Internal Communications to assist in maintaining an effective internal communications program for Memphis-Shelby County Schools (MSCS) and keeping employees informed of the District programs, issues and accomplishments.

Essential Job Functions
  • Writes and/or edits news and featured articles, that includes but not limited to brochures, fliers and editorial content for the District's website and social media outlets, for publications designed to inform and educate the District's employees.
  • Represents the Internal Communications team in planning meetings and contributes to the process of developing schedules for fulfilling request.
  • Meets with representatives from various departments, divisions and schools to discuss communication strategies and develops an effective internal communications plan that promotes upcoming events and informs staff of available opportunities.
  • Works closely with the MSCS external communications team providing information on stories, events or matters happening within the District that would be of interest to news media and shine a positive light on the District.
  • Performs general administrative office work to include maintaining internal communications calendar, preparing reports and correspondence, entering and retrieving data, copying and filing documents, monitoring the communications inbox, and responding to inquiries.
  • Performs other related duties as required or directed.
    • Minimum Qualifications

    Bachelor's degree in Communications, Electronic and Digital Media Communication, Journalism or a related field; Plus, two (2) years of related professional experience, OR an equivalent combination of education and experience totaling six (6) years. (PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED).

    Degree Equivalency Formula:

    Bachelor's Degree= 4 years plus required years of experience.

    Master's Degree=6 years plus required years of experience.

    Knowledge, Skills, and Abilities
    • Strong written, visual, and verbal communication skills
    • Excellent analytic and problem-solving skills
    • Ability to identify and seek needed information / research skills
    • Ability to translate complicated information into easy-to-understand messages for a broad audience
    • Extensive design, editing, and technical knowledge to create information and communication technology-based products that entertain, educate, or inform the user
    • Ability to work in team settings as well as manage tasks independently
    • Ability to manage daily administrative tasks without losing sight of long-term goals and planning
    • Fluency in the most current and effective use of a variety of communication platforms including social media and broadcast technology
    • Experience utilizing various types of broadcasting equipment.
    • Ability to thrive in a fast-paced, high-stress working environment
    • Strong understanding of Microsoft Office programs, including Word, PowerPoint and Excel
    Physical Requirements and Working Environment

    Physical Demands: Requires sedentary work involving standing or walking for brief periods, exerting up to 10 pounds of force on a regular basis; and some dexterity in operating office equipment.

    Unavoidable Hazards: The position is exposed to no unusual environmental hazards.

    Sensory (ADA) Requirements: The position requires normal visual acuity and field of vision, hearing and speaking abilities.

    AMERICANS WITH DISABILITIES ACT COMPLIANCE

    MSCS is an Equal Opportunity Employer. MSCS provides reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

    Employment Type: FULL_TIME
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