MAC Beauty Advisor- Part Time

Belk Durham, NC
mac advisor manager store sales store manager team meeting customer service events management identifying merchandise
March 27, 2023
Belk
Durham, NC
PART_TIME

The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.



  • Sales - Responsible for:

  • Meeting or exceeding personal sales per hour goals

  • Being a role model and demonstrating excellent selling skills and customer service

  • Executing successful promotions and special events/pre-sells/GWP's

  • Driving sales through customer clienteling

  • Work with store management to optimize business to business

  • Achieving assigned $ line goal

  • Identifying and reducing shrinkage in area

  • Customer Service - Responsible for:

  • Meeting or exceeding SPH goal

  • Meeting or exceeding credit application goals

  • Thanking each customer by name following a purchase

  • Handling each transaction efficiently and accurately

  • Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)

  • Building customer clientele base

  • Recording and protecting personal identifying customer information

  • General Responsibilities:

  • Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements

  • Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department

  • Ensuring timely set-up including signage for promotional events

  • Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's

  • Maintaining Belk and vendor professional dress standards (uniforms) and appearance

  • Cooperating with fellow associates and management

  • Complying with store policies concerning attendance, tardiness, and associate handbook

  • Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.

  • Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate


Minimum Education & Experience:



  • No education requirement

  • Experience in retail preferred

  • Excellent communication skills

  • Must be able to work a flexible schedule including evenings & weekends, due to shift rotation


Physical Requirements:



  • Ability to use computer keyboard, standard telephone and other related business equipment

  • Hand manipulation to remove sensor tags

  • Ability to push / pull 100-500 pounds when moving stock carts

  • Task demands vary in each department because of the different types of merchandise

  • Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes

  • Ability to apply treatment/make-up to customer's face


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