UX Researcher II
Herbalife Nutrition
Torrance, California
ux
design
ux
research
web
data
team
user experience
mobile
digital
ux design
health
designers
January 31, 2023
Herbalife Nutrition
Torrance, California
FULL_TIME
- Conducts research to optimize existing user interface design while testing for intuitive user experience
- Establishes relationships with cross-functional teams to promote research-based decision-making, influence user needs across various products
- Defines who our users are by examining their needs, goals, and observed behavior patterns
- Frames user problems, assumptions, predispositions, and validates the effectiveness of proposed solutions
- Identifies user-testing opportunities, defines the scope, goals, methodology, and participant criteria
- Partners with UX designers to test low/high fidelity prototypes for upcoming features
- Tests prototype interface and feasibility of products
- In addition to L1 activities:
- Evaluates market and consumer user experience research and results
- Documents results and key findings, presents insights and useful recommendations to team members based on design principles
- Demonstrates data, testing, driven and comparative experiences, and customer insight to constantly iterate on products
- Documents research plans, discussion guides, and communicating results to non-researchers
- Reviews and owns changes or enhancements for alignment with desired user experience design and satisfaction standards and drive improvement changes
- Reviews and owns functional requirement documents
- Creative problem solver and problem-solver
- Experience crafting and building products and features on native mobile applications and adaptable web
- Brainstorming user stories crafted to provide insights into the customer's journey
- Ability to build well-defined user personas to efficiently identify and communicate user needs
- Research experience with qualitative and quantitative data analysis
- Proficient in Adobe Analytics, Google Analytics, or related analysis tools
- Familiarity with design/prototyping tools such as Figma, Sketch, InVision, and Adobe CC
- Shown understanding of digital technology landscape and stay up-to-date on latest technology and consumer marketing trends
- Must be able to connect with both functional and technical team members
- 1+ years of experience in UX design, digital work in web and mobile apps, or related field
- 3+ years of experience in UX design, digital work in web and mobile apps, or related field
- Bachelor's or Master's in UX design, computer science, social science or related field
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