Luxury Beauty Training Director, LA Based

Our Client, a luxury beauty company, is looking for a Beauty Training Director to join their team in LA! This position supports sales through events (both virtual and in store) and education/training, which includes new hire training for both BA's and field team members.

Responsibilities:

• Conduct seasonal training seminars for Beauty Ambassadors, Counter Managers, Business Managers and US Field Sales Team.
• Conduct additional orientation training for newly hired Beauty Ambassadors/Business Managers in top doors and other doors as agreed by Director of Education.
• Ensure the proper usage with the BAs of the Kurky method/CRM, including Daily Business Report, follow up and support the training app.
• When needed, focus on key doors within each account. Partner with BAs and AEs to assist in development of these employees to bring them to next level.
• Cultivate partnerships with retailers to support openings of new stores.
• Assist in the ideation and development of virtual and in store event concepts for new and existing clients.
• Co-create, plan and execute innovative in-store events to drive retail sales and achieve goals. Maintaining the brand image by providing the highest level of customer service.
• Position requires in store time selling and training exemplifying the brand standards and expectations.
• Communicate effective selling tips and strategies with fragrances. Stay up to date with competition and forward findings to leadership.
• Develop positive relationships with in store staff and retailer leadership, as well as supporting retailer events.
• Correspond on a regular and timely basis with the field team, ensuring that local business needs are met while in store.
• Collaboratively work to shape event frame work and help to revolutionize brand expansion and promotions.
• Working together with the Paris office to ensure pop-ups and other event/promotions uphold the correct brand experience.
• Develop seasonal strategies (for specific retailers when needed) to ensure larger events are anniversary, as well as planning for priority and growth stores.

Requirements:

• 5-7 years of related field experience with training and events.
• Must exhibit the ability to develop strong relationships with various departments in each location to maximize sales, cultivate strong relationships and collaborate with all levels of store management including: Store Managers, DM's, PR, and visual leads.
• Strong people skills to recruit and select best in class Brand Ambassadors.
• Must demonstrate strong strategic, creative, interpersonal, organizational, and communication skills.
• Possesses and demonstrates strong negotiation skills.
• Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented.
• Highest levels of professionalism at all times, calm under pressure, operate with high level of integrity at all times.
• Must possess expert business acumen, analytical skills, and strategic ability.
• Assist in data support and streamlining the reporting process.
• Team player.
• Must possess expert business acumen, analytical skills, and strategic ability.
• Ability for domestic travel and hours of work must be flexible to meet job objectives.
• High touch store visibility with 85% of time planned to be spent in stores.

Please submit a resume for consideration.

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