Patient Accounting Specialist - Remote

Become a member of the Mercy family by joining our Physician Billing Department. Being a member of the Mercy family you become part of not only an organization but a family, dedicated to providing the highest standards of care and serving all individuals with courtesy, respect and compassion.

This position is responsible for the billing process, which includes:

• Prepping and reviewing all physician claims


• Confirms the physician bills to the correct third party payer (ensuring that the turnaround time for payments are minimal and a positive cash flow is maintained).


• Performing follow-ups until a claim is resolved.


• Able to work in conjunction with other finance department.


• Displays initiative, efficiency and is proficient in correcting problems so that all customer expectations are met.

Advantages in this position:

• Flexible Schedule (ex. 4/10 hour days, etc.)


• This position offers a hybrid in office and/ or remote working.


• Must be able to work during business hours ranging from 8:00am - 6:00pm, Monday - Friday (no weekends or evenings available).

What We Can Offer You:

• We have been recognized as the #2 hospital in the State of Maryland for 2 years running by U.S. News & World Report.


• We offer competitive benefits and learning and development opportunities.


• We are a faith based mission-oriented that values our employees irrespective of faith or ethnicity.

Knowledge, Skills and Abilities:

• Computer proficiency and technical aptitude with the ability to utilize one or more of the following: Microsoft Word, Power Point, Excel, Microsoft Outlook, Meditech (if applicable to position) Epic (if applicable to position), Performance Manager/NetLearning


• Must be able to read, write, and speak the English language in an understandable manner.


• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.


• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.


• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.


• Must be able to follow written and oral instructions.

Other Requirements:

• Must be able to work independently.


• Must be knowledgeable in data entry and filing duties.


• Must be able to use a variety of mechanical equipment such as copiers, Computers, facsimile machines and postage equipment.


• Must be able to communicate and/or process the knowledge, skills or abilities to effectively interact and are for the specific ages of patients served.

Education and Work Experience:

• 2 - 3 years’ experience in A/R management in hospital or physician group setting.


• Previous experience with hospital / physician billing system preferred.


• Previous experience with MS Office products (Word, Excel, Outlook) preferred.