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Shift Supervisor

Wayback Burgers Worcester, Massachusetts
team people beverage leadership restaurant burgers growth professional development health brand brand equity labor training
April 10, 2023
Wayback Burgers
Worcester, Massachusetts
Jake s Wayback Burgers is interested in building the best team possible, and we know that starts with great people. With this amazing growth comes an opportunity for you to join a hardworking team that is dedicated to your personal and professional development. It is our goal to build useful skills and experience for our employees that can help you realize your current and future career plans.

Shift Supervisor -health and benefits available


  • Ensure company policy and Brand Equity Standards are followed.

  • Optimize profits by controlling food, beverage and labor costs.

  • Hiring, training and developing new hourly team members.

  • Increasing sales by ensuring guest satisfaction and prompt problem resolution.

  • Maintain an overall management style in accordance with our established best practices.

  • Provide leadership and direction to all team members to ensure efficient operation.

  • Ensure food quality and availability.

  • Prepare and present hourly team member reviews.

  • Oversee and supervise all beverage purchasing.

  • Complete all tasks assigned by General Manager on time.


  • 1-2 years related experience

  • Has strong knowledge of commonly-used concepts, practices, and procedures in a restaurant.

  • Relies on experience and judgment to plan and accomplish goals.

  • Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge

  • Performs a variety of tasks. A certain degree of creativity and latitude is required.

  • Must be 18 years of age, with a minimum of 2 years full service restaurant experience

  • Passion for the business and compassion for people.

  • Outstanding leadership and communication skills.

  • Ability to recruit, develop and motivate team members.

  • Flexibility.

  • Must be able to create fun in a fast-paced and stressful environment.

  • Must be able to lift approximately 50 lbs.

  • Typically works under general supervision and reports to a GM.

Must have open availability.

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