Sales Representative

Sales Representative - Vitamin Contract Manufacturer

Paragon Laboratories is a leading contract manufacturer of Dietary Supplements in tablet, capsule, and powder forms. For 50 years, Paragon s top-notch formulators and manufacturing personnel have been improving lives by delivering quality nutritional supplements. We are located in Torrance, California, an Equal Opportunity Employer, and seek an experienced Sales Representative to join our Sales Team. This is an exciting opportunity to join a growing manufacturing company that distributes globally.

Job Summary

The Sales Representative is responsible for managing all sales activities within the company including, customer account management, soliciting new business, following up on leads, closing sales and ensuring that the company s sales grow year after year. Establishes and executes strategies for obtaining new customers and maintains/grows existing customer accounts in order to meet and exceed revenue goals.

Duties And Responsibilities

• Develop and maintain relationships with existing customers via phone calls and emails.
• Communicate with existing and past customers to generate new leads.
• Make outgoing sales calls. Transition leads through the first point of contact to ultimate sale.
• Understand customer needs and identify sales opportunities.
• Create strategic call plans to support sales activities.
• Answer incoming calls, emails, and requests for information.
• Manage new client and current client relationships.
• Provide superior customer service to increase sales opportunities.
• Maintain a CRM database of current and potential customers.
• Provide timely response to customer inquiries on product pricing, lead time, technical performance and/or order status.
• Work closely with various internal departments to fulfill clients needs.
• Establish positive working relationships with internal and external customers and employees.

Qualifications

• Minimum of 3 years of sales experience.
• Collaborative problem solving with multiple departments to resolve disputes and pending orders, and time delays.
• Understanding of sales and performance metrics.
• Strong interpersonal skills, including relationship management, negotiation, and diplomacy; excellent judgment and integrity.
• Formal sales training preferred but not essential.
• Effective verbal and written communication skills.
• Proficient in high-volume production, organization, and task management.
• Proficient in Microsoft Office suites (Word, PowerPoint, Excel).
• Highly motivated with the ability to work independently or as part of a team.
• CRM, ERP, B2B Sales Experience.

Education Requirements

• Bachelor's degree or equivalent is preferred.

EOE