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Customer Service Representative

Randstad USA Boca Raton, Florida
customer service customer service representative service representative representative calls call center placing education customer service writing people representatives written
October 18, 2022
Randstad USA
Boca Raton, Florida
TEMPORARY, FULL_TIME
$16-18/HOUR
Are you looking to find an excellent long term or even permanent opportunity? Are you great with customers and want to take inbound calls? Do you have a desire to grow with your next job? If so, please apply today! We are seeking multiple professional call center representatives to assist inbound callers with placing orders, answering general product and service questions. The ideal candidate will have 2-3 years’ worth of call center experience, a positive attitude, a desire to stay with a company long term, and the ability to communicate clearly and professionally in both verbal and written communication. Please apply today!  

salary: $16 - $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: High` School

Responsibilities

-Answering inbound calls from customers (both businesses and individuals)
-Provide excellent customer service over the phone to all customers
-Must be able to write professionally 
-Must be able to pass a customer service writing sample. This writing sample features a customer complaint and grades based on complaint resolution, spelling, grammar, and punctuation.
-Assist customers with placing orders, verifying shipping location, process payments
 




Skills
  • Active Listening
  • Follow-up
  • Interpersonal Sensitivity
  • CRM
  • Empathy
  • Basic Computer Skills
  • Customer Relations
  • Customer support
  • Client Service
  • Customer Relationship Management
  • Telephone Etiquette

  • Qualifications
  • Years of experience: 3 years
  • Experience level: Experienced

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.


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