Group Health Specialist
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PIPAC Health and Life Brokerage provides sales and marketing support to independent insurance agents across the Midwest and beyond. We make life easy for the independent insurance agents we work with by going above and beyond and providing Positively Outrageous Service.
Why Work Here
Joining us means being part of a growing organization that is founded on finding the best solution to fit the client’s needs. At Integrity, we include benefits that make work-life more fun with more peace of mind for you. These benefits include but are not limited to:
Full time M-F 8am-5pm
Generous PTO and holiday schedule, with extra time off for community service and your birthday
Multiple health insurance plans to choose from
401(k) with immediately vested employer matching
Integrity-paid HSA contributions for eligible health plans
Eligible to participate in our employee ownership program, which grants meaningful ownership in Integrity’s ongoing success
Job Summary
We are seeking a dedicated, organized, service-oriented person to provide quotes, process enrollment applications, renewals, and service inquiries on group health cases for independent health insurance agents. The ideal candidate must possess excellent customer service skills, be detail oriented, proficient with computers and have an ability to meet strict deadlines. Experience with group health insurance is preferred but not required.
Responsibilities
Be knowledgeable in all health and ancillary product lines offered through PIPAC, including plan designs and the sales, enrollment, and customer service processes.
Advise and educate agents on employee group benefits for their customers.
Understand and promote agent quoting and enrollment tools.
Process applications and service requests in a timely manner, reviewing for accuracy and completeness for carrier submission and provide relevant follow up to agents.
Update database and properly save all relevant information in electronic filing system.
Provide backup support to other team members as directed by department manager/coordinator.
Knowledge and skill requirements
Associates Degree in business from an accredited college or technical school preferred
2-3 years office experience and/or customer service-related experience
Excellent written and verbal communication and interpersonal skills
Proficiency with computer programs and Microsoft Office applications
Must be highly organized and a self-starter
Strong attention to detail and accuracy are critical attributes
Proactive and can work effectively in a fast-paced environment
A team-player with a positive, can-do attitude
Integrity Marketing Group is one of the nation’s leading independent distributors of life and health insurance products, with a strong insurtech focus. Integrity’s broad and innovative approach is driven by a singular purpose: to help people protect their health and wealth so they can be ready for the good days ahead and make the most of what life brings. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone and online. Integrity’s 5,500 employees currently support over 420,000 independent agents who serve the needs of more than 2.2 million clients annually. For more information, visit www.integritymarketing.com
Integrity Marketing Group, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity Marketing Group, LLC will provide reasonable accommodations for qualified individuals with disabilities.
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