Patient Service Representative Float

We are growing our team and looking to bring on an additional Patient Service Representative (PSR). The PSR Float will travel between all NWOS locations as needed, this includes Spokane Valley, North Spokane, Downtown Spokane, and South Hill area. The Patient Service Representative assists in health care delivery through clerical support of the practice coordinators, physicians, and or physician assistants of all NWOS locations.

ESSENTIAL FUNCTIONS:

• Work at each NWOS location as needed to serve as a Patient Service Representative or Communication Coordinator.


• Serves as the primary contact for patient check-in and check-out


• Prepares for appointments by proactively verifying necessary demographic information, insurance eligibility, referral or authorization status


• Completes patient registration


• Collects copayments and outstanding balances


• Communicates any necessary follow up instructions at the end of the appointment.

QUALIFICATIONS:

• Excellent Customer Service, organization, and the ability to multi-task


• Availability to float to other NWOS locations as needed.


• Knowledge of health insurance preferred


• Proficient in Microsoft Outlook, Word, and Excel

BENEFITS:

• Medical Insurance 


• Dental Insurance


• Vision Insurance


• Basic Life & ADD Insurance


• Long Term Disability Insurance


• Voluntary Short Term Disability Insurance


• Voluntary Life & ADD Insurance


• Health Savings Account


• Employee Assistance Program


• Voluntary AFLAC Options


• 401k Employer Match


• 401k Profit Sharing


• PTO


• 7 paid holidays

Related Jobs: Customer Service Representative, Medical Office Assistant, Administrative Assistant