ITA Community Manager

Details

Posted: 09-Jan-23

Location: Tempe, Arizona

Type: Full-time

Categories:
Operations
Operations - Development

Sector:
Collegiate Sports

Required Education:
4 Year Degree

These communities include ITA Members, ITA Alumni Groups, ITA Partners, and ITA Event & Championship Host Sites.
ITA Membership responsibilities to include: Serve as ITA Membership Coordinator. Manage ITA Membership Database. Generate membership reports (Daily, Weekly, Monthly, Annual, ad hoc) for leadership. Work to ensure full membership for the Association. Work with database provider on managing and improving membership database interface. Serve as point person for ITA member general communication (written and verbal). Administer annual ITA Academic Awards. Ensure participants in ITA events and awards programs are ITA members. Respond or delegate general inquiries received through the general inquiry page on the ITA website. Assist with annual distribution of ITA scorebook and rulebook
ITA/College Tennis Alumni responsibilities to include: Manage and facilitate engagement of College Tennis Alumni via online platforms. Consistently update ITA Alumni LinkedIn page. Identify and support ITA Alumni Chapter Presidents
ITA Partnership responsibilities to include: Assist with external engagement with current and future partners, including execution of current partnership deliverables and ongoing fundraising/development activities.
ITA Event & Championship Host Site Community Engagement responsibilities include: Facilitate community engagement opportunities at ITA National Championships and such possible activities as ITA Regional Workshops, ITA Conventions, Awards and Hall of Fame gatherings, and other one-off events/activities as they arise. Other duties as assigned by supervisor

Qualifications and Desired Skills:

• Bachelor s degree
• Excellent communication and organizational skills
• Experience in customer service, sales or similarly related fields
• Experience managing in-person or online communities
• Familiarity with Google applications
• Willingness to learn new technology applications as required
• Applicant should be detail-oriented, possess the ability and dedication to complete assigned
  projects

Additional Information:
Salary commensurate with ITA title, level and experience of the individual hired.
Position will require limited travel throughout the year for championships and events.
The ITA is headquartered in Tempe, AZ. Remote work is a possibility.
Employee will be eligible for medical, dental, retirement, and life insurance benefits.
The position will work cross-functionally across ITA departments and will report to the ITA COO
Start Date - TBD

To Apply:

Please submit cover letter and resume (including the contact information for a minimum of three
references) to: Rachel Dagen, Director of Special Projects & Executive Administrator, {removed}