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Safety & Training Manager

LAZ Parking Boston, Massachusetts
safety safety training training manager training safety parking manager hr coaching people operations health
September 25, 2022
LAZ Parking
Boston, Massachusetts
FULL_TIME
What's in it for you?

Great Base Pay
$300 bonus for each person you refer
Growth Opportunities
Pay Activ- On-demand access to earned wages, get up to 50% of your earned wages immediately
Paid training
Free company uniform

The following programs are available to help support you as a LAZ employee, free of charge.

Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
Smoking Cessation Program

Additional Benefits:

401(k) with Employer Match
Medical, dental, vision - 3 plan options!

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts!

We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today!

The Spirit of the Position:

The Regional Safety and Training Manager reports to National Safety Manager and is responsible for helping to facilitate ongoing safety training initiatives for frontline employees, location managers, and portfolio managers in their respective super regions. This is a high-demand role, with daily interaction between frontline valets, cashiers, managers, Human Resources and Risk Departments.

Principal Job Duties:

Builds relationships with operations to understand business needs and objectives
Partner with HR and operations on employee engagement initiatives/events
Partner with the Compliance Auditor & Financial Audit Teams to ensure that safety & security standards are met
Partner with HR to facilitate on-boarding training including participating in orientations
Supports the onboarding process, including the follow-up to on-boarding process, tracking surveys, quizzes, new-hire driver evaluations, etc.
Partner with HR, Payroll, Compliance, and Service Departments to track key performance indicators on a weekly, monthly, and quarterly basis.
Maintains communication with regional leadership on all safety and claims key performance indicators
Conducts a minimum of 6 "Risk Audits" per week, on average
Facilitates on-going claims reporting training and support
Identifies and implements processes, including location specific training manuals (PACT's), onsite valet training, new hire onboarding, manager development, skills development, etc.
Assist with managing the Safety/Security/Training audits; Driver checklists, site visit evaluations, risk audits, hotspots boards, catch a thief program, safety audits, etc.
Researches and recommends new sources for hazard prevention equipment (Column guards, reflective gear, slip mats, footwear, carabineers, delineators, etc.)
Assists in developing and maintaining a pipeline of safety driven candidates for current and future needs.
Partner with the National Safety Manager Kyle Retter to create/develop multimedia visual aids & training videos & safety marketing specific to the Region/location
Partner with the NSM & Senior Manager of Talent Development to create regional/location specific training materials
Partner with HR to ensure accountability at locations is held in a high regard
Assists with day-to-day onsite operations at a frequency TBD for purposes of evaluate the relevancy of training materials.
Partner with location leadership on creating/facilitating team meetings, special events training (location tour/ hotspot review) etc.
Others related duties as assigned

Requirements:

Education:

Bachelor's Degree or equivalent work experience

Experience:

3-5 years Parking Industry experience with emphasis on claims and loss prevention
Working knowledge of industry standards and operational demands
Knowledge of Excel, Word, Power Point and General Microsoft Office Applications

Skills:

Ability to seek improvement and create an environment of idea sharing and creative problem solving
Strong customer service skills and abilities
Ability to be approachable and facilitate coaching conversations with employees and managers
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
Ability to encourage open expression of ideas and opinions
Excellent teambuilding and interpersonal skills
Ability to work independently and multi-task
Ability to communicate professionally and effectively with all levels of the organization
Ability to interpret policies, procedures, and standard business practices
Demonstrates a sense of urgency and timeliness

Travel:

Must be willing to travel within assigned region(s) as necessary.

Physical Demands:

Ability to lift, push and pull at least 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt; full-time

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.


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