Patient Services Specialist
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Premier HealthCare (Premier), a member of the YAI Network, is recognized by the US Surgeon General as a national model for the provision of health care, and by the National Council on Disabilities for raising the national standards of health care services for children and adults with developmental and intellectual disabilities. Premier has also earned a national certification as a Level 3 Patient-Centered Medical Home by the National Committee on Quality Assurance (NCQA).
We are seeking a Full-Time Bilingual Patient Services Specialist for our Manhattan medical facility:
- You will be collecting referral information via phone
- You will be registering information in appropriate databases
- You will be analyzing referrals for appropriate services
- You will be scheduling appointments
- You will be maintaining files to facilitate rescheduling as needed
- You will be participating in department meetings
- You will be navigating patients throughout various departments
Preferred Qualifications:
- High School degree or equivalent; College preferred
- Prior call center or receptionist experience
- Bilingual English/Spanish
Premier is unique in its quality of medical, dental, mental health, rehabilitation, and specialty care provided to people with disabilities and their families. With medical professionals and physicians affiliated with major hospitals in the New York metropolitan area, Premier has wheelchair accessible practices located in the Bronx, Brooklyn, Manhattan, and Queens. Premier HealthCare fosters a culture of interdisciplinary collaboration, ongoing opportunities for professional development, and a positive work environment with supportive supervision. Premier is technology and outcomes-driven.
For more information, please visit our website at www.yai.org. Equal Opportunity Employer.
Job Type: Full-time
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- receptionist/call center: 1 year (Required)
Work Location: One location