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Bookseller

Books-A-Million, Inc. Port Charlotte, FL
sales customer service store manager merchandise shopping cashiering delivery merchandising picking items shelving housekeeping
December 2, 2022
Books-A-Million, Inc.
Port Charlotte, FL
Job Description

Reporting to the General Manager, the Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers and provide an outstanding shopping experience.

Roles and Responsibilities
  • Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
  • Sales of all products, offer point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs.
  • Product delivery and placement on the sales floor in accordance with merchandising guidelines and timelines.
  • Recover the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, store housekeeping tasks as required.
  • Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
  • Other duties as assigned including, but not limited to assisting in other departments, receiving shipment, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.
Job Requirements

Core Competencies
  • Interpersonal Skills
  • Self-Management
  • Communication Skills
Qualifications and Education Requirements
  • High School diploma or equivalent
  • Previous retail sales experience preferred
Preferred Skills
  • Computer skills and cash register skills
Physical and Environmental Requirements
  • Must be able to stand and walk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
  • Must be able to lift objects up to 60 lbs. with or without assistance.]
  • Must be able to communicate using speech, sight, and sound with or without assistive device.
  • Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.

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