Nutrition Assistant Lead

At Dignity Health’s Arizona General Hospital we deliver humankindness through a wide range of health social and support services in the heart of Phoenix Arizona. As part of our team you will provide clinical expertise support and oversight that helps ensure our patients receive exceptional care. Also you will have the opportunity to champion the change by joining in our mission of healing through humankindness.

Job Summary:

Leads the daily operations of Nutrition Assistants and nutrition support staff to assist in ensuring operational efficiency and regulatory compliance.  Participates in and supports all aspects of healthcare food service operations. Works with facility staff to provide optimal nutritional care and demonstrates excellent customer service to patients, guests and staff.  Follows diet manual handbook and diet spreadsheets to ensure therapeutic meal compliance with prescribed diet order.

Job Details:

• Leads the daily operations of Nutrition Assistants and nutrition support staff to assist in ensuring operational efficiency and regulatory compliance.  Participates in and supports all aspects of healthcare food service operations. Works with facility staff to provide optimal nutritional care and demonstrates excellent customer service to patients, guests and staff.  Follows diet manual handbook and diet spreadsheets to ensure therapeutic meal compliance with prescribed diet order.
• Ensures employees follow healthcare food service industry standards, regulations, guidelines and procedures including monitoring and maintaining food temperatures during cooking, holding, and storage processes. Ensures processes and standards are met to avoid cross contamination. Ensures employees adhere to hygiene, food labeling, and food storage standards and maintains tools and equipment according to regulations and facility guidelines.
• Leads food and nutrition service employees including ensuring menu and diet accuracy, proper meal portioning, presentation and delivery, patient discharge follow-up, etc. Provides direction and development to staff not adhering to policies and procedures. Supports / performs all department tasks as needed.
• Oversees food preparation and service to ensure the guidelines of menu and dietary requirements are met. Maintains foundational knowledge of recipe ingredients and food allergies in order to respond appropriately to dietary questions and concerns. Assists team members in applying organizational procedures and protocols to reduce the occurrence of errors related to dietary guidelines.
• Trains new and existing employees to follow departmental policies and procedures. Assesses training progress and provides constructive feedback for improved performance. Supports leadership in employee performance reviews. Supports leadership in the training of nutrition services team members related to areas such as therapeutic diets, retail responsibilities and other departmental areas.

Minimum Qualifications 

Four (4) years experience in food service; including two (2) years hospital nutrition experience

High School Diploma/GED or equivalent combination of education and experience.

Current (within the past 12 months) ServSafe® Allergen and Food Service Handler Certifications. If not currently certified, certification to be obtained within 30 days of hire