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Representative, Customer Service

LCI Beaufort, South Carolina
representative customer service customer service manager lift merchandise team assistant communication engaging selling vehicles customer service skills
October 13, 2022
LCI
Beaufort, South Carolina
Job Details

Description
  • Responsible for all customer service functions with customer recognition and interface the most critical element.
  • Engaging with customers through smiles and greetings, offering product information and providing selling suggestions.
  • Assist customers with large purchases, include helping customers out to their vehicles.
  • Must have excellent customer service skills to appropriately handle all customer complaints.
  • As a cashier must be able lift up to and maneuver 50 lbs, Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies.
  • Maintaining a positive and friendly attitude towards customers and fellow team members.
  • Accurate computerized checkout. Must be able to accurately operate a computerized checkout system
  • An outstanding work ethic and a desire to constantly improve one s work performance.
  • Take inventory or examine merchandise to identify items to be reordered or replenished
I. JOB DESCRIPTION

Department: Base Supply Stores

Location: Various

Reports to: Manager and/or Assistant Manager

II. STATEMENT OF PURPOSE

To provide customer service with customer recognition to everyone.

Responsibility For Work Of Others

III.

None

IV. BUSINESS COMMUNICATION

Requires excellent communication skills.

Supervision Required

V.

Daily
  • EDUCATION REQUIRED
High school graduate with one year relevant work experience.
  • TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED
Basic retail knowledge. Accuracy with computerized checkout systems.

Viii. Experience Required

Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.

Travel Required

IX.

None
  • SPECIFIC DUTIES AND RESPONSIBILITIES
  • Responsible for all customer service functions with customer recognition and interface the most critical element.
  • Accurate computerized checkout
  • Requesting and identifying material from the warehouse and shelf stocking.
  • Store cleanliness both in and outside.
  • Other duties as requested by Manager and/or Assistant Manager.
  • PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit and use their hands.
  • WORK ENVIRONMENT
While performing the duties of this job, the employee is in a moderate office environment.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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