Advanced Nutrition Aide-UMMC

Overview
Do you have a passion for healthcare? Looking for further experience in a nutrition department? Fairview Health Services is searching for an Advanced Nutrition Aide on the University Campus (East Bank) , located in Minneapolis, Minnesota!This position is (14 hours per 2-week period), on day/evening shift .
Job Description:
This position is responsible for guiding patients through room service process by phone, and speaking with hospital staff regarding diet order information. The Advanced Nutrition Aide is a phenomenal opportunity to build customer service skills, and gain experience with patient interaction over the phone. You will also gain experience working with allied health professionals, such as nurses and dietitians.
This is a perfect opportunity for anyone who is seeking a career in a medical profession. The nutrition services staff directly influences the patient, guest, and staff experience, by preparing and serving the food, that sustains everyone through their healing or their work. There is great opportunity to engage one on one with patients and/or staff, and an opportunity to work together on a team of engaged employees!
We have day, evening, and night shifts available. We also offer casual positions, which pick up shifts, dependent on the department needs. Casual positions are not guaranteed days/hours.
About This Position:
- The position reports to multiple supervisors and 3 department managers. (May also report to other department supervisors, as well as operations manager and general manager)
- Approximately 100 employees in the Department
- 0.175 FTE
Schedule: CC12
Week 1:
Tue: 3p-630p
Thur: 3p-630p
Week 2:
Tue: 3p-630p
Thur: 3p-630p
Responsibilities
- Taking meal orders from/for patients in a Call Center Environment.
- Demonstrates basic knowledge of nutrition.
- Ability to explain diet order to patient or staff.
- Knowledge of specific nutrients in food.
- Understanding of dietary needs with modified diets.
- Understanding of culturally specific food choices.
- Ability to identify foods in relation to patient allergies.
- Ability to determine appropriate food choices for therapeutic diets.
- Ability to understand and operate room service system.
- Affectively communicate a diet order to a patient, so that a patient has a general understanding of their diet order.
- Ability to competently satisfy patients through offering acceptable alternative meal choices.
Qualifications
Required Qualifications:
- High school diploma / G.E.D
- 6 months customer service experience
- 6 months office equipment/computer experience
Preferred qualifications (Optional):
- College level nutrition or hospitality related course work completion greater than or equal to second year of a four-year degree program or a graduate of a 2-year program
- Prior experience in a healthcare food service department
- Previous experience working directly with patients to provide the appropriate meal to meet their diet specifications.
- Previous experience in the front of house operations of healthcare, hotels restaurants or country clubs
- Previous experience as a switch board operator, telemarketer or customer service technician.
Desired Skills (Optional):
- Excellent customer service
- Ability to communicate both verbally, and in writing, using English
- Proficient in the English language
- Attention to detail
- Ability to address problems efficiently
- Critical thinking skills
- Ability to negotiate
- Basic math skills
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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals-including an academic medical center and long-term care hospital-serving the greater Twin Cities metro area and north-central Minnesota.
Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview's 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.
Vaccination Update
As part of our ongoing efforts to protect the wellbeing of our teams and to provide a safe and healthy environment for the patients and communities we serve, all Fairview employees will be required to receive both an annual flu vaccination and the COVID-19 vaccination series. Current employees must have completed both vaccination schedules on or before October 31, 2021.Beginning August 9, 2021, any new hires who are not fully vaccinated against COVID-19 are required to receive their first dose prior to their start date and their second dose (if receiving Moderna or Pfizer vaccines) within 4 weeks of their start date. Annual flu vaccinations are also required before the employment start date for employees who begin employment during the flu season.Accommodations requests will be reviewed on an individual basis.
EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.
Job Locations US-MN-Minneapolis
Posted Date 2 days ago (3/24/2023 4:16 PM)
Requisition ID 2023-107068
Profession Support & Facility Services
Speciality Nutrition
Department Nutrition Services
Shift day/evening
Hours per 2 weeks 17.5
Location University of Minnesota Medical Center (East Bank)