Demand Forecast Planner- Homecare

Unilever Englewood Cliffs, New Jersey
planner data supply unilever u&r supply chain data science science team drive ops r&r forecasting
December 1, 2022
Englewood Cliffs, New Jersey
Background & Purpose of the Job

One of the key technologies under iOps program is FEU, a Machine Learning-based forecasting engine that will ingest large volumes of internal and external data and use advanced ML and AI algorithms to generate Unilever’s volume forecast. The Forecast Operations Analyst forms an important bridge between the business users and the data science teams. The role is expected to translate the business problems into functional features that are resolved in partnership with the data science team.

The purpose of this role is to drive DC-level forecast improvement and issue resolutions around the forecasting process enabled by FEU, by interacting with:

  • Collaborate with L1/Grow teams- Local market SMEs and planning teams (Market Collaboration Planner & Category Demand Fulfillment)

  • Work with ML Ops and data science teams

  • Leverage FEU Design Teams (PACE, UniOps, I&A)

This role is accountable to manage across all categories and business groups.

Who You Are & What You’ll Do

  • You’re digital & data translator: You understand how to use data and tools to quickly connect dots and develop insights and action.

  • You’re a dot connector: You can link our supply chain with our customers supply chain and ensure that service is optimized based on the best inventory holding strategies

  • You’re a culture & change champion: Working closely with cross functional colleagues both internally and externally as ONE TEAM and aligning expectations while holding others accountable

  • You love to win, and have fun doing it: Responsibility for generating and improving optimized supply plans

  • You’re a strategy guru: Empowered to lead strategic agenda for improving our item-DC level forecast accuracy.

What You’ll Do

  • Manage and continually improve item site-level forecast accuracy as part of Forecast Analysts routines (daily, weekly, monthly)

  • Provide baselines forecast guidance to Business Facing teams as a critical starting input to monthly S&OP cycle

  • Understand forecast models for each individual unit, stress test on inputs and perform RCA for Issue

  • Work with Planning Excellence & Insights One Forecast (DP, S&OP, CD Planning) and Analytics & Insights teams to improve model selection and suggestion to upgrade features if required

  • Keep constant check on forecast quality and take proactive actions if the forecast quality declines

  • Investigation & working with ML Ops & Planners on RCA & service request management with ML Ops and L3 Data Science team

Key Performance Indicators

  • Constrained Forecast Accuracy (1-, 3-, and 6-month lag)

  • Constrained Forecast Bias (1-, 3-, and 6-month lag)

  • OTIF core portfolio

  • OTIF innovation

  • Dispatch rates


What You’ll Need To Succeed

  • Bachelor’s degree in Operations / Supply Chain or equivalent experience

  • Relevant experience in Supply Chain, Planning, Manufacturing or similar field (1A: 0 years, 1B: 1+years, 1C: 3+ years)

  • Empowerment, Experimentation and Collaboration a must

  • Strong relationship management and team leadership both internally and externally

  • Holding people accountable, developing self and others, breakthrough thinking, optimizing Supply Chain integrated performance, strategic vision and influencing

What We Can Offer You

Culture for Growth
Top Notch Employee Health & Well Being Benefits
Every Voice Matters
Global Reach
Unilever: Life | LinkedIn
Strategy | Unilever
Why work for Unilever
Careers at Unilever
Unilever Global Website
Check Out Our Space

For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see
Equal Employment Opportunity Posters

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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