Estee Lauder Beauty Advisor- Part Time

Belk Kingsport, Tennessee
advisor manager store sales store manager team education meeting customer service events management identifying merchandise
March 26, 2023
Kingsport, Tennessee
The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

Job Functions

Sales - Responsible for:

Meeting or exceeding personal sales per hour goals

Being a role model and demonstrating excellent selling skills and customer service

Executing successful promotions and special events/pre-sells/GWP s

Driving sales through customer clienteling

Work with store management to optimize business to business

Achieving assigned $ line goal

Identifying and reducing shrinkage in area

Customer Service - Responsible for:

Meeting or exceeding SPH goal

Meeting or exceeding credit application goals

Thanking each customer by name following a purchase

Handling each transaction efficiently and accurately

Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)

Building customer clientele base

Recording and protecting personal identifying customer information

General Responsibilities:

Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements

Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department

Ensuring timely set-up including signage for promotional events

Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV s

Maintaining Belk and vendor professional dress standards (uniforms) and appearance

Cooperating with fellow associates and management

Complying with store policies concerning attendance, tardiness, and associate handbook

Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.

Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate

Education / Experience Requirements:

Please select from below the expected Contribution Level for this role

Position Contribution Level :

Intermediate Level

Minimum Education & Experience:

No education requirement

Experience in retail preferred

Excellent communication skills

Preferred Education & Experience:

Knowledge / Skills Requirements:

EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operations

Knowledge & Skills

Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical Requirements:

Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc.


Ability to use computer keyboard, standard telephone and other related business equipment

Hand manipulation to remove sensor tags

Ability to push / pull 100-500 pounds when moving stock carts

Task demands vary in each department because of the different types of merchandise

Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes

Ability to apply treatment/make-up to customers face

Reporting Relationships:

Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports)


Sales Team Manager or Store Manager


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We are an Equal Opportunity Employer:

Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

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