Patient Services Specialist
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Amarillo
Patient Services Specialist - Ob Gyn Ama Genl
29951BR
Position Description
This position is responsible for assuring smooth operation of the clinic patient flow and serves as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Ability to communicate effectively internally and externally. Ability to understand and follow instructions. Work is performed in usual clinic conditions and requires a high degree of contact with patients, HSC staff, and insurance companies. Employees have cash handling responsibilities.
Org Level 7
523001 - Ob Gyn Ama Genl
Org Level 1
Texas Tech Univ Health Sciences Ctr
Campus
HSC - Amarillo
Department
Ob Gyn Ama Genl
Major/Essential Functions
Providing excellent customer service to anyone that calls or walks into the main OB/GYN clinic. Answers telephones, checks in patients, verifies insurance and/or other health coverage, takes payment for services rendered. May schedule surgeries.
Occasional Duties
Covers for other front desk staff in OB/GYN Clinics when someone is sick or on vacation
Required Qualifications
+Education:+ A minimum of a high school diploma or equivalent.
+Experience:+ At least one year of customer service experience.Preferred Qualifications
Past experience in busy healthcare/medical office
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: .
Pay Basis
Hourly
Pay Grade Minimum
14.00
Pay Grade Maximum
27.84
Grant Funded?
No
Job Type
Full Time
Job Group
Executive and Admin Assistants
Shift
Day
Schedule Details
M-F, 8 - 5
Travel Required
None
Does this position work in a research laboratory?
No